TABLE OF CONTENTS
CHAPTER ONE
1.0 Introduction - - - - - - - - 1
1.1 Background of the Study - - - - - - 1
1.2 Statement of the Problem - - - - - - 5
1.3 Objectives of the Study - - - - - - 6
1.4 Research Questions - - - - - - - 7
1.5 Significance of the Study - - - - - - 7
1.6 Scope of the Study - - - - - - - 8
1.7 Limitation of the Study - - - - - - 9
1.8 Definition of Terms - - - - - - - 9
CHAPTER TWO
2.0 Introduction - - - - - - - - 11
2.1 Concept of Professional Secretary - - - - 12
2.2 Concept of Computer Operator - - - - - 14
2.3 Duties of a Professional Secretary - - - - 15
2.4 Duties of a Computer Operator - - - - - 23
2.5 Importance of Professional Secretary - - - - 25
2.6 Importance of Computer Operator - - - - 30
2.7 Comparison and Contraction between a Professional Secretary
and a Computer Operator - - - - -
- 32
2.9 Summary - - - - - - - - - 34
CHAPTER THREE
3.0 Research Methodology - - - - - - 36
3.1 Research Design - - - - - - - 36
3.2 Area of Study - - - - - - - - 37
3.3 Population of Study - - - - - - - 37
3.4 Sample Size and Sampling Techniques - - - - 37
3.5 Method of Data Collection - - - - - - 38
3.6 Instrument for Data Collection - - - - - 39
3.7 Validation - - - - - - - - - 39
3.8 Administration of Data - - - - - - 39
3.9 Method of Data Analysis - - - - - - 40
3.10 Historical Background of the Area of Study - - - 40
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.0 Introduction - - - - - - - - 45
4.1 Presentation of Data Analysis - - - - - 45
4.2 Major Findings - - - - - - - - 52
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.0 Introduction - - - - - - - - 55
5.1 Summary of the Study - - - - - - 55
5.2 Conclusion - - - - - - - - - 56
5.3 Recommendations - - - - - - - 57
5.4 Areas for Further Studies - - - - - - 59
References - - - - - - - - - 60
Appendix - - - - - - - - - 62